Customer Support

Help Guide For Connecting GCFX with Xero

This page contains help articles to help you understand how you can set up your Xero integrations with GCFX.

Basic

01

Using the GCFX Xero Integration

Learn more about how to use the Integrations
02

Setting up your Xero Connection

Learn how to set up the Xero connection
03

Disconnecting from Xero

Learn how to disconnect with Xero

Bank Feeds

01

Setting up your Bank Feeds Connections

Learn how to connect bank feeds
02

Reviewing Synchronised Transaction Records

Learn how to check the synchronised transaction records

FX Payment for Xero Bill

01

Paying One Bill

Learn how to use GCFX to pay Xero Bill
02

Paying Multiple Bills

Learn how to use the GCFX batch Xero Bill payment

FAQs / Troubleshooting

01

What to do if I have more than 1 Xero Organisation to connect?

02

My Xero account don’t have the Currency I used in GCFX, what can I do?

03

What to do if I need to synchronise records before the connection?

04

If I am doing FX and arrange deposit from a bank account, how should I do my reconciliation?

05

What to do if you encounter a data error on the bank feed synchronisation?

06

What to do if you find the statement balance on Xero is not the same as your bank statement balance?

07

How can I import a bank statement on Xero?

08

Why some of my Xero bills do not appear in GCFX?

09

Why there is no payment transaction created on Xero when I have paid a Xero bill via GCFX?

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